Shipping policy
Shipping Policy
Order Processing
We carefully inspect and prepare every order before shipment. Orders are normally processed within 2–5 business days after payment is successfully received.
Custom or made-to-order items may require additional processing time. If there is any significant delay, we will contact you with an estimated shipping date.
Shipping Time
Estimated delivery times depend on the destination and shipping carrier:
* United States: Approximately 2–3 business days
* Canada: Approximately 7–15 business days
* United Kingdom & Europe: Approximately 7–15 business days
* Other International Destinations: Approximately 10–25 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier issues, holidays, or other circumstances beyond our control.
Shipping Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
Please allow some time for tracking information to become active after the package has been handed over to the carrier.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Any customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated.
We are not responsible for delays caused by customs clearance.
Address Information
Please make sure your shipping address is complete and accurate before placing your order.
If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply for reshipment.
Lost, Stolen or Damaged Packages
Once an order has been delivered according to the carrier’s tracking information, we are not responsible for packages that are lost or stolen after delivery.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the item so we can review the situation.
Restricted Items & Legal Compliance
Some knife products may be restricted or subject to age, import, possession, or shipping regulations in certain locations.
By placing an order, you confirm that you are legally permitted to purchase, receive, possess, and use the product in your jurisdiction and that you meet any applicable age requirements.
Customers are responsible for checking their local laws and regulations before ordering.
We reserve the right to cancel an order if we believe that shipment or delivery would violate applicable laws, regulations, or carrier restrictions.
Contact Us
If you have any questions about shipping or your order, please contact us through the contact information provided on our website.